Acceptance of Terms
By using our platform, you agree to follow these terms and any related policies. These terms apply to both passengers and drivers, and using the service means you accept them in full.
Passenger Responsibilities
Passengers must provide accurate account information, book trips responsibly, arrive on time, respect drivers and other users, and use the service only for lawful purposes. Any misuse, harassment, or abuse may result in account restrictions.
Driver Responsibilities
Drivers must provide accurate vehicle and profile information, keep documents valid, maintain safe and respectful conduct, honor accepted bookings when possible, and follow traffic and platform rules. Drivers are also responsible for any content or information they submit.
Booking and Cancellations
Bookings are subject to driver availability, route schedules, and service conditions. Cancellations, refunds, and fare adjustments may follow the rules shown in the app or the policies shared by our support team.
Safety and Conduct
We expect all users to behave respectfully and to follow safety instructions during rides and parcel deliveries. We may suspend or terminate accounts that engage in fraud, abuse, dangerous behavior, or repeated violations.
Content and Platform Use
You may not copy, misuse, disrupt, or attempt to damage the platform, its data, or its services. All content, branding, and app materials remain protected by applicable intellectual property rights.
Limitation
We work to provide a reliable service, but availability may vary due to traffic, demand, weather, technical issues, or other factors outside our control. Users are responsible for their own decisions and actions when using the platform.
Contact
If you have questions about these terms, contact our support team through the app.